As a small collective, with no big resources, we would like to inform you about our shipping and protection policy:
We do not change sizes. Once you recieved your item, it's yours.
We do not return packages. We always double check before sending anything.
We do not refund money. If you already bought it, you bought it.
Once the package leaves our hands is not our responsibility anymore, you would have to contact the courier company. If you need advice or help you can send us an email.
To avoid this kind of situation, please:
Check your address twice before purchasing anything.
If you give us a wrong address is your responsibility, not ours.
In that case, if the shipping company returns the package to us we will contact you and let you know what happened. If you still want the items you will have to pay the shipping again.
Thank you so much for taking the time to read this.
If you have any more questions, you can ask us on the "Contact" page.